Privacy Policy

Last Updated: 13/01/2026

At Beacon Valley  (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose your personal data when you use our website, enquire about our services, or book an event with us.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is Beacon Valley.

1. Information We Collect

We may collect and process the following data about you:

1.1. Information you provide to us:
This includes information you provide by filling in forms on our website, corresponding with us by phone, email, or in person. It includes information you provide when you:

• Make an enquiry about venue hire.

• Book a wedding, corporate event, or party.

• Subscribe to our newsletter or marketing communications.

• Provide feedback or testimonials.

The data usually includes:

• Full name.

• Contact details (email address, phone number, postal address).

• Event details (date of event, number of guests, type of occasion).

• Financial information (payment details, billing address).

1.2. Sensitive Information (Special Category Data):
In the course of planning an event, you may provide us with sensitive information, such as:

• Dietary requirements (which may indicate religious beliefs or health conditions).

• Accessibility requirements for you or your guests.
  We process this data only with your explicit consent or where necessary to protect the vital interests of a person (e.g., preventing allergic reactions).

2. How We Use Your Data

We use information held about you in the following ways:

• Contractual Necessity: To carry out our obligations arising from any contracts entered into between you and us (e.g., processing your booking, arranging catering, and event planning).

• Legitimate Interests: To provide you with the information and services you request from us (e.g., responding to a quote request).

• Legal Compliance: To comply with applicable laws and regulations (e.g., health and safety records, tax and accounting).

• Marketing: To provide you with information about our services that we feel may interest you, provided you have consented to this or have previously purchased services from us. You can opt-out of this at any time.

3. Disclosure of Your Information

We do not sell your personal data. However, we may share your information with selected third parties to facilitate your event:

• Service Providers: Trusted third-party partners who assist in delivering your event, such as caterers, DJs, decorators, or marquee hire companies, if these are booked through us.

• Business Partners: IT service providers, payment processors, and professional advisors (accountants/lawyers).

• Legal Authorities: If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Beacon Valley, our customers, or others.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Enquiries: Generally kept for 12 months.

• Booking Records: Generally kept for 6 years after the event for tax and legal liability purposes.

6. Your Rights

Under the UK GDPR, you have rights regarding your personal data:

• Right of Access: Request access to your personal data (commonly known as a “data subject access request”).

• Right to Correction: Request correction of the personal data that we hold about you.

• Right to Erasure: Request the deletion of your personal data where there is no good reason for us continuing to process it.

• Right to Restriction: Request the restriction of processing of your personal data.

• Right to Transfer: Request the transfer of your personal data to you or a third party.

• Right to Withdraw Consent: If we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details in Section 8.

7. Third-Party Links

Our website may include links to third-party websites (e.g., recommended photographers or florists). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Beacon Valley
Beacon Valley, Birmingham,
B45 9XL
United Kingdom

Email: contact.beaconvalley@gmail.com

9. Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.